General manager
Operating reports
Elena Voss's packet: absorption, AR that actually adds, quote conversion, rental idle, and the branch scorecard. Open the sales and service packets for the department spreads.
Sales packet
Rep scorecard, credit-hold dollars, double-commits, and iron still on the pad.
Service packet
Tech load, WIP age, parts fill, PM attach, and unbilled ready work.
Fixed-ops coverage
115%
Service $63,280 + parts $28,850 vs equipment billed $80,000
Quote close rate
50%
1 won / 1 lost · 4 expiring
Rental idle $/day
$172
2 idle · 1 in shop · 57% on rent
PM attach
90%
9 of 10 installed units · 3 overdue
Branch scorecard
Three Houston rooftops. Company total AR $108,110 · pipeline $374,600. A quote written at one rooftop against another yard’s stock can appear in both rows; the company line de-duplicates.
| Branch | Pipeline | AR | Current | Past due | Down | Util. | Techs clear |
|---|---|---|---|---|---|---|---|
North | $223,000 | $20,940 | $20,940 | $0 | 1 | 0% | 2/4 |
East | $159,700 | $69,150 | $11,000 | $58,150 | 0 | 50% | 1/2 |
West | $121,200 | $18,020 | $11,900 | $6,120 | 1 | 100% | 1/3 |
| Company | $374,600 | $108,110 | $43,840 | $64,270 | 2 | 57% | 4/9 |
AR aging — All branches
Total is the sum of the four buckets. Current is still inside terms, not a second copy of past-due.
Total AR
$108,110
Current + 1–30 + 31–60 + 61+
Current (not due)
$43,840
Open invoices still inside terms
1–30
$6,120
Days past due
31–60
$39,510
Days past due
61+
$18,640
Days past due
| Account | AR | Limit | Share | Hold |
|---|---|---|---|---|
| Baytown Port Logistics | $42,750 | $40,000 | 40% | hold |
| Gulf Coast Frozen Foods | $18,420 | $75,000 | 17% | — |
| Pasadena Terminal Services | $15,400 | $25,000 | 14% | — |
| Ship Channel Packaging | $11,000 | $60,000 | 10% | — |
| East End Beverage | $8,700 | $35,000 | 8% | — |
| Katy Distribution Co-op | $6,120 | $50,000 | 6% | — |
Quote conversion
Won iron vs lost dollars. Expiring quotes are tomorrow's lost rate.
Live pipeline
$374,600
Won (booked)
$41,200
Lost / expired
$18,450
Close rate
50%
Labor mix on open tickets
Internal hours are a leak. Warranty is cash parked at the OEM until the claim pays.
- billable3 tickets · 3.2 hr
- contract4 tickets · 4.3 hr
- warranty1 tickets · 0.4 hr
- internal1 tickets · 1 hr
Rental economics
Idle fleet is lost daily rate. Damaged units should not show as available.
On-rent revenue / day
$343
Idle opportunity / day
$172
Overdue days
1
In shop (blocked)
1
Warranty cash at the OEM
3 claims older than 28 days. Labor was already spent.
Open claims
4
Dollars outstanding
$13,020
- WC-1184 · East End Beverage$340 · 0d
- WC-1160 · Memorial Medical Supply$2,180 · 28d
- WC-1144 · Gulf Coast Frozen Foods$6,400 · 40d
- WC-1190 · Pasadena Terminal Services$4,100 · 39d
What Elena asks at 7:30
- Who is down, and at which rooftop? 2 customer units not moving in this view.
- Is AR actually aging? Past-due is $64,270 of $108,110 total.
- Can service cover the building? Fixed ops billed $92,130 against $80,000 of equipment invoices (115%).
- Is rental earning or sitting? 2 idle units leak about $172 a day.